Terms of service
DISTANCE SALES CONTRACT
1. PARTIES
The following Parties have accepted, declared and undertaken the terms and conditions set forth below in this AGREEMENT. The Parties are hereinafter collectively referred to as the "Parties" and each individually as a "Party".
'BUYER'; (hereinafter referred to as "BUYER" in the AGREEMENT)
FULL NAME: [invoice-user-name]
ADDRESS: [billing address]
'SELLER'; (hereinafter referred to as "SELLER" in the contract)
PT ONLINE TEXTILE TRADE CORPORATION
ADDRESS: MERKEZI MAH. BAĞLAR CAD. NO: 14 C INTERIOR DOOR NO: 2 KAĞITHANE/ ISTANBUL
Tax Office and number: KAĞITHANE / 034279
By accepting this AGREEMENT, the BUYER agrees in advance that if he/she approves the order subject to the Agreement, he/she will be obliged to pay the price subject to the order and the additional fees, if any, such as shipping fees and taxes, and that he/she has been informed in this regard.
2. DEFINITIONS
In the application and interpretation of this AGREEMENT, the following terms shall mean the written explanations opposite them.
LAW Law No. 6502 on Consumer Protection,
REGULATION Regulation on Distance Contracts
SERVICE: The subject matter of any consumer transaction other than the provision of goods that are made or undertaken to be made in return for a fee or benefit,
SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf of or on account of the offeror,
BUYER: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes and requests the good or service through the SELLER's website,
SITE: the website of the SELLER,
PARTIES: SELLER and BUYER,
CONTRACT: This contract concluded between the SELLER and the BUYER,
GOODS/PRODUCT: Movable goods that are subject to shopping and software, audio, video and similar intangible goods prepared for use in electronic media.
refers to.
TOPIC 3
This AGREEMENT regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified, which the BUYER ordered electronically through the SITE belonging to the SELLER.
The prices listed and announced on the SITE are sales prices. The advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
Title: PT ONLİNE TEXTILE TRADE ANONİM ŞİRKETİ
Address: Merkez Mahallesi Bağlar Cd No:14 C/2 Kağıthane
Tax Office and number: KAĞITHANE / 034279
Phone: 08503024328
Email: info@packntravel.co
Mersis No: 0733122868000001
To be delivered to: [invoice-user-name]
Delivery Address: [invoice-address]
Phone:[phone-no]
Email/username: [mail-address]
6. PRODUCT(S) SUBJECT TO THE CONTRACT
6.1 The basic features (type, quantity, brand / model, color, quantity) of the Goods / Product / Products / Service are published on the SITE belonging to the SELLER. If a campaign is organized by the Seller, you can review the basic features of the relevant product during the campaign. Valid until the campaign date.
6.2. The prices listed and announced on the SITE are sales prices. The advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
6.3. The sales price of the goods or services subject to the contract, including all taxes, is shown below.
Order Content and Total :
[basket-amount] :
Order Date : [history]
6.4. The shipping fee, which is the cost of product shipment, will be paid by the SELLER if the purchase is made over 3500 TL.
Name on Invoice : [invoice-user-name]
Invoice Address : [invoice-address]
Invoice delivery: The invoice will be delivered with the order to the invoice address during the order delivery.
8. GENERAL PROVISIONS
8.1. The BUYER accepts, declares and undertakes that he / she has read the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the CONTRACT on the SITE belonging to the SELLER and that he / she has given the necessary confirmation electronically. BUYER; confirming the preliminary information electronically, before the establishment of the CONTRACT, the address that must be given to the BUYER by the SELLER, the basic features of the products ordered, the price of the products including taxes, payment and delivery information, accepts, declares and undertakes that it has obtained the correct and complete information.
8.2. Each product subject to the CONTRACT shall be delivered to the BUYER or the person and / or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the SITE, depending on the distance of the BUYER's settlement, provided that it does not exceed the 30-day legal period. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the CONTRACT.
8.3. The SELLER accepts, declares and undertakes to deliver the product subject to the CONTRACT in full, in accordance with the qualifications specified in the order and, if any, with warranty documents, user manuals, information and documents required by the work, to perform the work within the principles of accuracy and honesty, to maintain and improve the quality of service, to show the necessary attention and care during the performance of the work, to act with caution and foresight.
8.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining its explicit consent before the expiration of the performance obligation arising from the CONTRACT.
8.5. The SELLER accepts, declares and undertakes that if it is impossible to fulfill its contractual obligations in the event that it is impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 3 days from the date of learning of this situation, and that it will refund the total price to the BUYER within 14 days.
8.6. The BUYER accepts, declares and undertakes that he/she will confirm this AGREEMENT electronically for the delivery of the product subject to the Contract, and if for any reason the price of the product subject to the contract is not paid and / or canceled in the bank records, the SELLER's obligation to deliver the product subject to the contract will end.
8.7. The BUYER accepts, declares and undertakes that if the price of the product subject to the CONTRACT is not paid to the SELLER by the relevant bank or financial institution as a result of the unfair use of the credit card belonging to the BUYER by unauthorized persons after the delivery of the product subject to the CONTRACT to the BUYER or the person and / or organization at the address indicated by the BUYER, the BUYER shall return the product subject to the CONTRACT to the SELLER within 3 days at the SELLER's expense.
8.8. The SELLER accepts, declares and undertakes that it will notify the BUYER if it cannot deliver the product subject to the CONTRACT within the period due to force majeure events such as the occurrence of force majeure events that develop outside the will of the Parties, unforeseen in advance and preventing and / or delaying the Parties from fulfilling their obligations. The BUYER also has the right to request the SELLER to cancel the order, to replace the product subject to the CONTRACT with its precedent, if any, and / or to postpone the delivery time until the preventive situation is eliminated. In case the order is canceled by the BUYER, in the payments made by the BUYER by credit card, the product amount, after the order is canceled by the BUYER 14 gün is returned to the relevant bank within n. The BUYER accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by the SELLER to the BUYER's account by the bank may take 2 to 3 weeks, and that the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, and that the BUYER cannot hold the SELLER responsible for possible delays.
8.9. The SELLER has the right to reach the BUYER for communication, marketing, notification and other purposes by letter, e-mail, SMS, phone call and other means through the address, e-mail address, fixed and mobile telephone lines and other contact information specified by the BUYER in the registration form to the SITE or updated by the BUYER later. By accepting this AGREEMENT, the BUYER accepts and declares that the SELLER may engage in the above-mentioned communication activities for him.
8.10. The BUYER shall inspect the goods / services subject to the CONTRACT before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The delivered goods / services will be accepted as undamaged and intact. The obligation to carefully protect the goods / service after delivery belongs to the BUYER. If the right of withdrawal is to be used, the goods / service should not be used. The invoice must be returned.
8.11. If the BUYER and the credit card holder used during the order are not the same person or if a security vulnerability is detected regarding the credit card used in the order before the delivery of the product to the BUYER, the SELLER may request the BUYER to submit the identity and contact information of the credit card holder, the statement of the credit card used in the order for the previous month or the letter from the cardholder's bank stating that the credit card belongs to him. The order will be frozen until the BUYER provides the information / documents subject to the request, and if the aforementioned requests are not met within 24 hours, the SELLER has the right to cancel the order.
8.12. The BUYER declares and undertakes that the personal and other information provided by the SELLER while becoming a member of the SITE belonging to the SELLER is in accordance with the truth, and that the SELLER will compensate all damages that the SELLER may incur due to the untruthfulness of this information immediately, in cash and in full upon the first notification of the SELLER.
8.13. The BUYER accepts and undertakes from the beginning to comply with the provisions of the legal legislation and not to violate them while using the SITE belonging to the SELLER. Otherwise, all legal and penal obligations that may arise shall be fully and exclusively binding on the BUYER.
8.14. The BUYER may not use the SITE belonging to the SELLER in any way that disrupts public order, violates public morality, disturbs and harasses others, for a purpose contrary to the law, in a way that violates the material and moral rights of others. In addition, the member may not take actions that prevent or make it difficult for others to use the services (spam, virus, trojan horse, etc.).
8.15. Through the SITE belonging to the SELLER, links may be provided to other websites and/or other contents that are not under the SELLER's own control and/or owned and/or operated by other third parties. These links are provided for the purpose of providing ease of orientation to the BUYER and do not support any website or the person operating that website and do not constitute any guarantee for the information contained in the linked website.
8.16. The member who violates one or more of the articles listed in this AGREEMENT shall be personally criminally and legally responsible for this violation and shall keep the SELLER free from the legal and criminal consequences of these violations. In addition; Due to this violation, if the incident is transferred to the legal field, the SELLER reserves the right to claim compensation against the member for non-compliance with the membership agreement.
9. RIGHT OF WITHDRAWAL
9.1. BUYER; In the event that the Contract is for the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the Product to him or the person / organization at the address indicated by him, provided that he notifies the SELLER, without any legal and criminal liability and without any justification. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this CONTRACT, the BUYER agrees in advance that he/she has been informed about the right of withdrawal. In the event that the BUYER wishes to exercise the right of withdrawal after the order is placed by the BUYER without delivery of the Product Within the service hours by the BUYER before the product is shipped contact page The customer service phone number or e-mail address of the SELLER should be reached. The SELLER, in case the right of withdrawal is used before the delivery of the goods, within 14 (fourteen) days, if any, delivery of the goods to the consumer is obliged to return all payments collected, including the costs. The BUYER accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by the SELLER to the BUYER's account by the bank may take 2 to 3 weeks, and that the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, and that the BUYER cannot hold the SELLER responsible for possible delays.
9.2. In order to exercise the right of withdrawal, the BUYER must notify the SELLER in writing by registered mail, fax, e-mail within 14 (fourteen) days from the delivery of the goods to the BUYER and request a return code. Buyer with received return code Delivery Information will be able to send the Product to the SELLER via the contracted cargo company. The Product for which the right of withdrawal will be exercised must not be evaluated within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" regulated in the CONTRACT. If the right of withdrawal is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued.) must be sent to the SELLER.
b) Return form (on the back side of the waybill invoice delivered to the BUYER with the product.) must be sent to the SELLER.
c) The products to be returned must be delivered complete and undamaged together with the box, packaging and standard accessories, if any.
d) The SELLER is obliged to refund the total price within 14 (fourteen) days at the latest from the receipt of the withdrawal notification. This period may vary by the bank according to your payment method. The BUYER is obliged to return the goods within 7 (seven) days after the right of withdrawal notification. The BUYER accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by the SELLER to the BUYER's account by the bank may take 2 to 3 weeks, and that the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, and that the BUYER cannot hold the SELLER responsible for possible delays.
e) If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault. However, the BUYER is not responsible for the changes and deterioration that occur due to the proper use of the goods or products within the right of withdrawal.
f) In the event that the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
10. PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL
Underwear bottom parts (both parts if the bottom and top parts are sold as a set), swimwear and bikini bottoms (both parts if the bottom and top parts are sold as a set), make-up materials, disposable products, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, products that are not suitable for health and hygiene to be returned if the packaging is opened by the BUYER after delivery to the BUYER, It is not possible to return products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, except those provided within the scope of the subscription agreement, services performed instantly in electronic media or intangible goods delivered to the consumer instantly, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the packaging is opened by the BUYER. In addition, before the expiration of the right of withdrawal period, it is not possible to exercise the right of withdrawal regarding the services started to be performed with the approval of the consumer in accordance with the Regulation.
Cosmetics and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be unopened, untested, intact and unused in order to be returned.
11. DEFAULT AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that if he/she defaults in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney fees from the BUYER and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER accepts, declares and undertakes that the BUYER will pay the damage and loss incurred by the SELLER due to the delayed performance of the debt.
12. COMMUNICATION AND SUPPORT
The BUYER may contact the Seller for any questions regarding the Goods / Products and Service. contact page will be able to reach from the e-mail and phone number.
13. COMPETENT AUTHORITY
In disputes arising from this CONTRACT, complaints and objections shall be made to the consumer problems arbitration committee or the consumer court in the place where the consumer is located or where the consumer transaction is made.
For 2024, applications can be made to Provincial or District Consumer Arbitration Committees in consumer disputes with a value below 104,000 (one hundred and four thousand) Turkish Liras.
Consumer Courts are authorized for disputes above these values.
14. ENFORCEMENT.