FREQUENTLY ASKED QUESTIONS
Yes, as Pack and Travel, we attach great importance to producing environmentally friendly and sustainable products. Our products are produced using environmentally friendly materials. Spectacle cases and other accessories, which we produce especially from olive pit leather, are made from completely renewable and biodegradable materials. We try to minimize the environmental impact of each of our products and make conscious choices in every step we take to contribute to sustainability.
We provide shipping with Yurtiçi Kargo assurance for all your orders within Türkiye.
When your order is shipped, you can track it with the cargo tracking number sent to you.
You can complete your shopping without becoming a member of our site by adding the products you want to buy to your cart and completing your shopping from the 'Guest Member' section. You can become a member of us to access your order details whenever you want, add the products you want to follow to your favorites, save your addresses and complete your shopping faster, and benefit from special opportunities only for our members.
Your discount code may have expired, make sure of the expiration date. Your discount code is not valid on discounted products.
You can return the products you have ordered from Pack and Travel within 14 days from the date of delivery to you or to the person/organization at the address you provided, without stating any reason, provided that they have not been used.
You can change the products you ordered from Pack and Travel within 14 days from the date of delivery to you or to the person/organization at the address you provided, provided that they have not been used, without stating any reason. Click for the conditions of change.
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Pack and Travel allows you to complete your shopping in the easiest and most accurate way with its user-friendly interface. You can use the add to favorites button to make the right comparison and return to the products you remember.
Proper care is important for the longevity of Pack and Travel products. Our products made of olive seed leather are both environmentally friendly and durable. You can follow the care recommendations below to ensure that you can use your products for a long time:
- Avoid exposing products to direct sunlight.
- It is sufficient to wipe the product gently with a damp cloth; do not use chemical cleaners.
- Take care to dry your leather products in natural conditions and keep them away from heat sources.
If you wish to cancel your order, simply contact our customer service before your order is shipped. Cancellation cannot be made after your order has been shipped, but you can initiate the return process after receiving the product.